Privacy Policy

Privacy Policy

Last Updated: January 20, 2026

Introduction

Dragons of Walton Street ("we," "us," or "our") operates an ecommerce website selling luxury children's furniture internationally. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

Information We Collect

Information You Provide to Us

When you visit our store, create an account, or make a purchase, we may collect:

  • Contact Information: Name, email address, phone number
  • Billing and Shipping Information: Billing address, shipping address
  • Account Information: Username, password (encrypted), order history
  • Communication Data: Any information you provide when contacting us

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages viewed, time spent on pages, click data, referral sources
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send marketing communications (with your consent)
  • Improve our website and customer experience
  • Analyze website traffic and user behavior
  • Comply with legal obligations
  • Prevent fraud and enhance security

Third-Party Services and Data Sharing

We use the following third-party services that may collect and process your information:

Payment Processing

  • Shopify Payments: Processes all payment transactions. We do not store your complete payment card information.

Analytics and Tracking

  • Google Analytics: Analyzes website traffic and user behavior
  • Microsoft Clarity: Records user sessions to improve website usability
  • Meta Pixel (Facebook): Tracks conversions and enables retargeting advertising
  • TikTok Pixel: Tracks conversions and enables retargeting advertising
  • Pinterest Tag: Tracks conversions and enables retargeting advertising

Marketing and Communication

  • HubSpot: Manages email marketing, newsletter subscriptions, and customer relationship management

Ecommerce Platform

  • Shopify: Hosts our online store and processes orders

Each of these third-party services has its own privacy policy governing how they use your information. We recommend reviewing their policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website performance
  • Deliver personalized advertising
  • Track marketing campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Marketing Communications

With your consent, we may send you:

  • Promotional emails about new products and special offers
  • Newsletter updates
  • Personalized product recommendations

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

Account information is retained while your account is active. Order information is typically retained for 7 years for tax and accounting purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

GDPR Rights (EU Residents)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain data processing activities
  • Withdrawal of Consent: Withdraw consent for data processing at any time

CCPA Rights (California Residents)

  • Know: Request disclosure of personal information collected
  • Delete: Request deletion of personal information
  • Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
  • Non-Discrimination: Exercise privacy rights without discriminatory treatment

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

We are based in Dubai, United Arab Emirates, and ship internationally worldwide (excluding Russia, Iran, and Afghanistan). Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our products are designed for children, but our website is intended for use by adults. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Dragons of Walton Street LTD
Email: sales@dragonsofwaltonstreet.com
Address: Unit 3 Daux Road, West Sussex, United Kingdom, RH14 9SJ

For GDPR-related inquiries, you may also contact the relevant supervisory authority in your jurisdiction.

Cookie Policy

Our website uses the following types of cookies:

  • Strictly Necessary Cookies: Required for the website to function properly
  • Performance Cookies: Collect information about how visitors use our website (Google Analytics, Microsoft Clarity)
  • Functionality Cookies: Remember your preferences and settings
  • Targeting Cookies: Deliver personalized advertising (Meta Pixel, TikTok Pixel, Pinterest Tag, HubSpot)

You can manage your cookie preferences through your browser settings or through our cookie consent banner when you first visit our website.