Return Policy
We stand behind the quality of our furniture. Items may be returned within 30 days of delivery if they arrive with manufacturing defects, including but not limited to:
- Scratches or dents in the wood
- Cracks or splits in the material
- Exposed or protruding nails/fasteners
- Structural defects affecting functionality
- Damaged upholstery or finish
Return Process
To initiate a return, please contact us at sales@dragonsofwaltonstreet.com with:
- Your order number
- Photos of the defect
- A brief description of the issue
Our team will review your request within 2 business days and provide return instructions. Approved returns will be fully refunded, including original shipping costs.
Questions?
If you have any concerns about your order, please don't hesitate to reach out to our customer service team at sales@dragonsofwaltonstreet.com.